Operational excellence in discovery requires experience and knowledge. Our multi-disciplinary managed support team brings advanced skills in ESI, discovery, data transformation, scripting, application, and technical disciplines. We are here to support our Managed Services team, your legal department, and your legal providers.
Managed Support

Managed
Support
We partner with you to provide the level of support that meets your needs.
- Manage and track ESI throughout matter lifecycle.
- Perform processing tasks including staging, preprocessing, exception handling, and password removal.
- Manage client profiles, templates, custom objects, and scripts across applications.
- Matter migration, data migration, and data disposition management.
- Provide end user technical support and training for all tools.
- Perform custom data and technical tasks to assist project teams and counsel.
- Coordinate off-system data activities for RelativityOne clients.
Measurable Value

Execute
We draw on our deep experience as users and technicians to map your business requirements to the features and functions of each tool, maximizing your technology investment.

Manage Data Footprint
Every time data is transferred, accessed, copied, processed, and stored, the cost of discovery goes up. We work with you to build cost-control solutions at every point in the process.

Follow the Sun
Our support teams in the US, India, and Ireland allow us to take a follow-the-sun approach, with skilled and experienced professionals in each region.
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