Careers

A ProSearch Project Manager is a case assistant for a portfolio of matters. Our PMs support and work directly with senior and consulting project managers, and internal teams to support client matters.

Responsibilities include:

• Working with Sr. Project Managers and Consulting Project Managers to support active client projects
• Working with third party vendors to support client engagements
• Continuously monitoring multiple projects within each department to ensure deadlines and project requirements are met

Qualifications (Knowledge, Skills and Experience)

• A bachelor’s degree is preferred
• 2 plus years of experience with eDiscovery software (processing and hosting)
• Demonstrated understanding of the litigation lifecycle, and a solid understanding of data structures and the EDRM
• Strong customer service, follow-up, and problem solving skills
• Ability to manage and prioritize multiple projects
• Ability to work extended hours as needed when client project loads increase

The Client Engagement Manager leads a team of eDiscovery professionals for enterprise client service. The Client Engagement Manager is responsible for performance management of the team and interacting with other departments to ensure consistent, high-level delivery and oversight. A ProSearch EM is responsible for ensuring their team’s alignment with the short and long-term business initiatives and goals of the client they serve. The EM will work closely with Business Development to engineer solutions and onboard clients.

Responsibilities include:

Team Operations Management (Business Management)

• Managing team utilization and staffing
• Constantly improving the quality and efficiency of the team
• Being accountable for profitability, costs, and engagement economics
• Partnering with other EM’s to develop and improve EM function

Client Relationship and Management

• Instilling confidence with the client, counsel, and stakeholders
• Trouble shooting issues. Assisting and advising on matter specific issues serving as the senior escalation point
• Owning the business management of the engagement

People Management

• Training and mentoring. Building the Project Managers and Engagement managers of the future.
• Performance management and administrative maintenance.

Qualifications (Knowledge, Skills and Experience)

This position requires 5+ years of project management leadership, eDiscovery experience in a lead management role with significant large client interaction, and understanding of budgets and service delivery.

A bachelor’s degree is required, with a J.D. and/or an MBA preferred.

An E-Discovery Data Engineer in the Advanced Data Services Group at ProSearch supports the custom data transformation needs of ProSearch clients. E-Discovery Data Engineers at ProSearch support quality and data integrity by:

• Engineer and implement solutions and workflows for clients and internal teams
• Perform both standardized and ad-hoc data analysis, reporting, and modifications via SQL
• Create, implement, and support custom Event Handlers
• Creatively utilize and combine existing scripts, recipes, and applications (both proprietary and third-party) to automate tasks and workflows
• Contribute to solution and script ownership, including providing training and guidance on use and supporting enhancements and troubleshooting

ESI Processing Specialists at ProSearch are passionate about quality and accuracy, and contribute to our success by:

• Processing ESI data to native and tiff formats using industry standard applications.
• Loading data to hosting environments from standard and non-standard load file sources.
• Performing analysis and resolution of problematic data.
• Performing QC during each phase of processing and loading.
• Documenting additional actions taken while performing processing tasks in workflow application.

ESI Hosting Specialists at ProSearch are committed to quality and supporting optimum end-user experiences by:

• Maintaining hosting environments.
• Testing and deploying application updates.
• Troubleshooting, reporting, and resolving application errors.
• Managing data in hosting environments to support review.
• Providing desk-side and remote assistance to end-users.

ESI Hosting Specialists at ProSearch are committed to quality and supporting optimum end-user experiences by:

• Maintaining hosting environments.
• Testing and deploying application updates.
• Troubleshooting, reporting, and resolving application errors.
• Managing data in hosting environments to support review.
• Providing desk-side and remote assistance to end-users.