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POSITION OVERVIEW:

A Project Manager Level 1 (PMI) is responsible for coordinating with a team of professionals across multiple organizations in pursuit of project completion driven by deadlines and client priorities. A PMI requires both hard and soft skills to excel in this position. A PMI is a case consultant for a portfolio of matters from a single or multiple clients. A PMI supports and works directly with clients and their counsel to identify the most appropriate solutions and workflows for each matter. They are responsible for high level management and project team member communication. A PMI must drive and oversee execution of day-to-day eDiscovery project tasks to meet project needs and deadlines. The role involves concurrently managing multiple projects of varying complexity requiring discretion and independent judgement.

A PMI collaborates between attorneys, paralegals, IT personnel and other members of the counsel and/or cl ient legal team to set expectations and provide regular project updates and reporting information to ensure the successful completion of eDiscovery matters. A PMI also performs project engineering work as necessary such as date conversion and extraction for reformatting, settings of tools/software to achieve desired output/requirements of client and troubleshooting technology issues.

RESPONSIBILITIES:

CLIENT & PROJECT MANAGEMENT:

• Provides end-to-end oversight of low to medium complexity eDiscovery matters and serves as primary client point of contact with support from senior PMS.
• Defines, communicates, implements, and monitors quality standards on all project deliverables. Plans and manages internal and external project communications, ensuring effective exchange of the project information and deliverables.
• Continuously monitors multiple projects to ensure deadlines and project requirements are met.
• Supports and exceeds expectations of clients, counsel, and stakeholders.
• Consistently and proactively communicates with clients and ProSearchers.
• Escalates issues to the Engagement Manager and other relevant ProSearchers.
• Works with third party vendors to support client engagement.
• Develops strong client relations through collaborative, consultative service.
• Accountable for completing the tasks and projects by delivering on scope, schedule, and quality.
• Comfortable using video conferencing to collaborate and generate results when working remotely.

ProSearch Strategies, Inc provides equal employment opportunity (EEO) to all persons PROSEARCH regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

TECHNICAL MANAGEMENT:

A complete understanding of client’s data.

• Emphasis on the importance of productions; everything a PMI does leads to a flawless production every time
• Solid understanding of Relativity or other litigation databases.

Solid understanding of team delivery’ and ProSearch’s internal processes.

• Provides consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables.
• Knowledgeable of ProSearch’s tools while continuing to gain expertise on proprietary offerings and advanced solutions.
• Generates and distributes reporting metrics for processed requests on a regular basis.

BUSINESS & TEAM LEADERSHIP:

• A desire to better understand how business decisions affect the client, the engagement team, and ProSearch.
• Demonstrates working subject matter knowledge and effectively communicates the value of ProSearch’s style of project management.
• Performs in a manner that accomplishes the team’s mission while effectively navigating the dynamics of interaction with their supervisors, peers, and subordinates.
• Develops and supports relationships with internal teams.
• Communication: model courteous, clear, complete, and concise communication.

QUALIFICATIONS (KNOWLEDGE, SKILLS, AND EXPERIENCE):

• Bachelor’s degree or equivalent experience required.
• Relativity experience preferred, Relativity Certified Administrator (RCA) and other certifications are highly valued.
• Demonstrated understanding of the litigation lifecycle and EDRM.
• Experience with eDiscovery software (processing & hosting).
• 3 plus years of client-facing project management experience at a consultancy, law firm, or service provider.
• Strong customer service, follow-up, and problem-solving skills.
• Ability to deliver in a fast-paced team environment.
• Manage and prioritize multiple projects.
• Strong written and verbal communication skills.
• A positive attitude.
• Enjoy working in a dynamic environment and overcoming obstacles to realize project and task delivery success.
• Knowing when and how to ask for help.
• Ability to establish and maintain focus.
• Solid time management, planning and organization skills.
• Ability to work extended hours as needed when client project loads increase.

PHYSICAL REQUIREMENTS:

• Repetitive movement of hands and fingers-typing and/or writing.
• Have close visual acuity to perform an activity such as: viewing a computer terminal, extensive reading.

POSITION OVERVIEW:

A ProSearch Project Manager is a case assistant for a portfolio of matters. Our PMs support and work directly with senior and consulting project managers and other ProSearchers to support client matters. PMs seek to understand why something is being done and are committed to implementing best practices and workflows. They know where to go for assistance and when to ask for help.

RESPONSIBILITIES:

• Continuously monitor multiple projects within each department to ensure deadlines and project requirements are met
• Work with Sr. Project Managers and Consulting Project Managers to support active client projects
• Escalate issues to the Sr. PM or Consulting PM as necessary
• Work with third party vendors to support client engagements
• Support Project Management Group with administrative tasks
• Work with other departments as necessary

TAR SPECIALIZATION (where applicable): A Project Manager with an emphasis on TAR implementation is responsible for supporting the application of advanced analytics and predictive coding technologies including data qualification, workflow design and management, and statistical reporting. A TAR Project Manager will work closely with Project Specialists and LADS team to ensure a defensible TAR process is implemented every time.

 RESPONSIBILITIES: 

• Serves as primary point of client support on TAR engagements
• Create and execute project plans and workflows
• Support analytics tools
• Stay up to date with industry best practices
• Demonstrates strong project management skills
• Ensures all client deliverables are “Review Ready”
• Advise and assist clients on analytics tools, including training, monitoring, progress reporting, feedback, and troubleshooting
• Coordinate with Project Specialist on analysis and reporting
• Provide analysis for presentation and discussion with client teams

QUALIFICATIONS (KNOWLEDGE, SKILLS, AND EXPERIENCE):

• Bachelor’s degree or equivalent experience required
• Relativity experience preferred, Relativity Certified Administrator (RCA) and other certifications are highly valued.
• Experience with eDiscovery software (processing & hosting).
• 3 plus years of client-facing project management experience at a consultancy, law firm, or service provider.
• Demonstrated understanding of the litigation lifecycle and EDRM.
• Experience with eDiscovery software (processing & hosting).
• Strong customer service, follow-up, and problem-solving skills.
• Ability to deliver in a fast-paced team environment.
• Manage and prioritize multiple projects.
• Strong written and verbal communication skills.
• A positive attitude.
• Enjoy working in a dynamic environment and overcoming obstacles to realize project and task delivery success.
• Knowing when and how to ask for help.
• Ability to establish and maintain focus.
• Solid time management, planning and organization skills.
• Ability to work extended hours as needed when client project loads increase.

POSITION OVERVIEW:

A Network / Systems Administrator Level 2 at ProSearch supports designs, maintains, and monitors internal and external networks. Implements, manages, and supports all network systems, security, and configurations. Resolves network performance issues and establishes a disaster recovery plan. Recommends upgrades, updates and new applications and equipment. Tests and evaluates network systems to eliminate problems and make improvements. Installs updates and performs system backups and recovery. Monitors system configuration and maintains data files. Manages user account information, including rights, security, and systems groups. Relies on knowledge and professional discretion to achieve goals. Reports to Director of IT. Documents, tracks, and monitors the problem to facilitate a timely resolution. Significant ingenuity and flexibility are expected. May require a bachelor’s degree in area of specialty and 4-6 years of relevant experience.

RESPONSIBILITIES:

• Assist end users, supervisors, and managers in resolving network issues and preventing reoccurrences
• Maintain integrity of network and security
• Ability to identify and recommend long term network growth and capabilities
• Walk ups, telephone calls, email communication and service tickets
• Diagnose problems and performs troubleshooting activities
• Identify and resolve network performance issues
• Document, track and monitor the problem to facilitate a timely resolution
• Develop long term solutions for day-to-day issues
• Able to formulate and follow projects to completion
• Rely on knowledge and professional discretion to perform daily job functions
• If professional discretion dictates an escalation, provide senior support with all prior troubleshooting steps
• Assist end users in resolving hardware and software issues
• Ensuring timely resolution or escalation while communication promptly on progress
• Create a positive customer support experience

ProSearch Strategies, Inc provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression,

genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

QUALIFICATIONS (KNOWLEDGE, SKILLS, AND EXPERIENCE):

• 4 – 6 years’ experience and/or associates degree in related area
• Working knowledge of office equipment (copiers, fax, printers, etc.) and general office operations
• Strong organizational, written, and verbal communication skills
• Strong Internet researching skills
• Multiple certifications in network technologies (e.g., Cisco, Force10, HP, etc.)
• Professional, pleasant, and patient in demeanor
• Help reinforce image and professionalism of the IT Services team and ProSearch through polished  professional communications and interactions
• High degree of professionalism and ability to work with minimal supervision
• Must have demonstrated maturity in judgment
• Must be flexible, prioritize workload, and have strong attention to detail
• Ability to effectively communicate with internal and external contacts at all levels
• Ability to manage projects
• Ability to guide and assist Network Administrator I
• Ability to guide and assist Systems Administrator I
• Highly Proficient with terminal emulators
• Highly Proficient with network monitor tools (WireShark, Solarwinds, etc.)
• Expert with reading/interpreting Syslogs
• Highly Proficient with Office suite
• Highly Proficient in setting up/configuring server hardware and software

PHYSICAL REQUIREMENTS:

• Repetitive movement of hands and fingers-typing and/or writing
• Have close visual acuity to perform an activity such as: viewing a computer terminal, extensive reading
• Occasional standing and walking